Not Accepted on Any Service

• Live animals or any living organism
• Perishable food or goods
• Batteries, or items with batteries built in
• Biological specimens or samples
• Pressurised air canisters and empty gas cylinders
• Cosmetic products
• Drugs, medicines, prescription items, tobacco or tobacco goods
• Food items of any kind
• Geochron devices
• Hazardous materials — aerosols, asbestos, explosives, fire extinguishers (new, used, or empty), fireworks, party crackers, and anything containing alcohol or flammable/explosive substances
• Anything illegal to send or receive in either country involved
• Large vehicle components — panels, spoilers, doors, engines, or parts containing fluids
• Liquids, creams, oils, waxes, or gels
• Medical equipment
• Cash, cards, coins, cheques, unfranked stamps, or other financial instruments
• ID documents — passports, ID cards, driving licences
• Toxic or poisonous substances, including pesticides
• Radioactive material
• Weapons, replica weapons, or ammunition
• Large household appliances (cooker hoods, hot tubs, etc.)
• Untreated wooden items

No Damage Cover Available

• Ceramics, porcelain, china, stone, granite, or marble
• Any glass item — glassware, crystal, bulbs, screens, fibreglass, tanks, mirrors, glasses, windows, acrylic
• Outer packaging itself (boxes, cases, or media packaging used as the container)
• Precious metals or stones, including jewellery
• Small vehicle parts (headlights, taillights, gearboxes)
• Watches
• Cosmetic products

Loss Cover Only — No Damage Cover

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