Human remains, ashes or biological specimens (without special written arrangement)
Fresh, perishable or chilled food (without prior written agreement)
Unpackaged meat or fish products
Technical & Oversize Restrictions
Standalone lithium batteries not installed in a device (unless IATA-compliant packaging agreed)
Items requiring temperature-controlled transport (pharmaceuticals, vaccines) without prior arrangement
Any single parcel exceeding 30 kg in weight
Any single parcel exceeding 120×60×60 cm in dimensions
Items that cannot be safely lifted by one person without specialist equipment
Customs Note: All shipments are subject to customs inspection by authorities in both the origin and destination countries. DpNEx is not responsible for items seized, delayed or destroyed by customs authorities. It is the sender’s legal responsibility to provide accurate, complete and truthful customs declarations. Undervaluing goods or providing false descriptions is illegal and can result in seizure, fines or criminal charges.
If you are unsure whether a specific item is permitted, please contact us before booking.
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